Refund policy

Refund policy

Thank you for shopping at Sweet Cheeks Colon Care. We value your satisfaction and want to ensure a smooth shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  • You have 30 days from the date of purchase to return an item.
  • To be eligible for a return, an unboxing video is required, the item must be unused, in its original packaging, and in the same condition as received.
  • Proof of purchase (receipt or order confirmation) is required for all returns.

 Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7 business days to your original payment method.
  • Shipping costs are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged. If you need an exchange, contact us at hello@sweetcheek.au.

 Non-Returnable Items

  • Certain items, such as perishable goods, personalized products, and digital downloads, are non-returnable.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service to ensure the return reaches us. 

Contact Us

If you have any questions about our return policy, please contact us at hello@sweetcheek.au.

Sweet Cheeks Colon Care reserves the right to update this policy at any time without prior notice.